Voicemail Campaign Action
Updated
Voicemails can be added to any drip campaign to be used in many different ways. Here are a few ways you can use them:
- Single Ringless Voicemail - Drop a voicemail on a phone without it ringing the contact. This step would be used at any point in a campaign.
- Immediately after a Call action. If you add this step to be executed 0 minutes after a call step, the contact will get an immediate voicemail IF and only if they do not answer and/or their voicemail picks up. If they answer, this step will be skipped.
Below is a simple video on how to add a voicemail step to a campaign and where to upload the mp3 file of your voicemail recording:
Audio File Converters
In any campaign, you can choose to leave a voicemail. This is also known as Ringless Voicemail or RVM. The technology behind this simple rings a number, immediately hangs up removing this phone from the network so it can immediately call it back to be sent straight to voicemail. This is how RVMs work.
To add a RVM step in a campaign, simply record your message and upload the file into the campaign step. Just be sure it's an MP3 file.
The easiest way to do this is to find a mobile app, record, and upload this file. You may need to share the file to a web based app to make it easy to upload into the Lead Fusion CRM from the computer rather than your phone.
Below is a link for an andoid app that works well:
https://play.google.com/store/apps/details?id=com.fragileheart.recorder
Web app to record voice: https://online-voice-recorder.com/
TIP! - Use the RVM step just after a manual call. Once this call is made in the call queue in manual actions, if the contact doesn't answer, the voicemail will be automatically left on their phone. If the contact does answer, the voicemail step will be skipped.
RVMs are technically a programming hack and not 100% reliable. Some cases show that the voicemail will not be left, or the contact will answer and hear the recording. We estimate that RVMs are approximately 70% accurate.
